For hospitals & clinics

Your cameras saw it.
Nobody was watching.

Awera works on the CCTV your hospital already has. It calls the right person when something needs them, proves the rounds happened, and shows how long people waited.

Then a 30-day trial on your own cameras · nothing to pay before it ends

Night round done04:05 · both wards
Calling now23:21

A trolley is against the third-floor fire exit.

It has been there since 11:20 pm.

Duty security → night supervisor Answered 23:24
The cameras you already have Any brand, any recorder. Nothing rewired, nothing replaced.
It rings a real person WhatsApp, then a call, down the rota until somebody answers.
A switch for every camera Theatres and consultation rooms stay off, and are never read.
30 days on your own cameras Against goals we agree first. Nothing to pay before it ends.
Use cases

What Awera watches for in a hospital, day and night.

A member of staff in a white coat walking away down a hospital corridor Live · CAM-16 Ward A · 01:12Ward B doorsRound walked
19 min
Walking · ward A to B
Night roundsWhether both blocks were walked, and at what time.
A ward corridor with bins and a trolley parked by the exit doors Live · CAM-11 Exit signBin parkedReading scene
2 of 56 cameras
Obstruction · fire exit
Blocked fire exitA trolley, a cylinder or a chained door in the escape route.
An ambulance bay Live · CAM-12 Bay lineAmbulanceBay occupied
9 min so far
Vehicle · bay 1
Ambulance bay blockedA private vehicle in the bay when it is needed.
Two people at a clinic reception counter, seen from across the hall Live · CAM-13 StaffCounterVoices rising
2 people
Escalating · registration
Confrontation at a counterVoices rising at casualty or registration.
People waiting on chairs in a hospital corridor while staff move a patient Live · CAM-14 SeatedSeats freePeak today
14 at 11:40
Counting · 4 in frame
OPD queue lengthHow long it really gets, and at what time of day.
A hospital lobby and counter Live · CAM-15 StationApproachNobody present
11 min
Unmanned · 11 min
Nurse station left emptyFor longer than the minutes you set, on the wards you choose.
Fire or smoke Pharmacy or narcotics cupboard opened Someone leaving a secure ward Theatre or sterile corridor entry Ward crowded with attenders Fire exits checked, all floors Housekeeping done Biomedical waste moved to the store Night lock-up Pharmacy and billing counters Ambulance bay turnaround Equipment leaving the building A camera blinded Not on this list? Describe it →
SOP checks

Awera checks your own SOPs, step by step, on camera.

Give us any written procedure. The steps a camera can see become checks that answer themselves, in order and on time.

An empty operating theatre Camera off Theatre 2 Nothing inside this room is watched. The procedure is watched at its doors.
Entry to the operating theatre SOP-OT-04 · your document 5 of 7 watched
1Into scrubs 07:12Changing room door
2Cap and mask 07:14Airlock door
3Hand scrub 48 sTimed, not graded
4Door after scrub 07:16In that order
5Door closed 6 sTheatre door
6Six in theatre —No camera inside
7Trolley out 07:58Corridor door
Tuesday was out of order. The door opened 4 seconds after someone reached the sink. The theatre lead had the clip at 07:16.

We tell you on day one which steps a camera cannot see.

Reports

One day at a hospital, as Awera reports it.

A Thursday at a 56-camera hospital, start to finish.

app.awera.ai  /  lakeside  /  thursday

Thursday

Lakeside Hospital · 56 cameras Nothing needs you
00:0006:0012:00 18:0024:00
What had to happen
Pharmacy sealed overnight06:58
Ward round, A and B10:05
Fire exits clear13:40
Waste to the storenot sure
Night lock-up21:12
What Awera did on its own
Fire exit blocked · called23:21
Supervisor answered23:24
Casualty · called01:02
Second counter opened11:52
Store camera blind15:00
AweraLakeside Hospital
Your day, in one paragraph Both night rounds done and the pharmacy stayed shut. 212 through registration, the queue peaked at 14 around noon.
18:00 ✓✓
Today in 40 seconds A still from the day’s highlights film 0:40 Every clip worth seeing, cut together.
18:00 ✓✓
The honest version

Awera answers your team’s questions with a record, not a guess.

People answer from memory, at the end of a long shift. Awera answers with a time and a clip.

Accreditation lead

“Were the fire exits clear yesterday?”

What you hear

They’re always clear.

What is on record

Clear on 27 of 30 days. Blocked on the 3rd, 12th and 13th — a trolley each time.

27 clear3 blocked90s of footage, each
Matron

“Did the night round happen on both wards?”

What you hear

The register is signed.

What is on record

Ward A at 01:12, ward B at 01:31. Four nights ran late. One night nobody came.

25 walked4 late1 missed
GM operations

“How bad does the OPD queue actually get?”

What you hear

Mornings are rough.

What is on record

It peaks at 14 people, around 11:40, every weekday — and it is back to four by one o’clock.

peak 1411:40counted every 5 min
Head of security

“And the store corridor on Tuesday?”

What you hear

I didn’t hear anything.

What is on record

Nothing, and Awera says so. CAM‑09 was dark from 14:00 to 15:20.

could not see · 80 minnobody was told it was fine

An empty corridor is not the same as a corridor nobody could see. Awera tells you which it was.

Teams

One account covers all your hospitals, with a role for each person.

The ward station sees its ward, the matron sees the wards, administration sees the hospital.

CanWardMatronAdmin
See their own area's alerts and footage ✓✓✓
Acknowledge an alert and stop the escalation ·✓✓
See the whole hospital ·✓✓
Add people and decide what they see ··✓
Alerts follow the rota
1 The person on dutyWhatsApp, then a call 23:21
2 Two minutes later, the next nameUnless somebody has it 23:23
✓ The supervisor answeredRecorded against the alert 23:24

Several hospitals on one login, each with its own report.

How it works

How you start: set-up, a 30-day trial, then your decision.

An engineer patching network cables into a switch Day 1
1

We set it up

We visit, check every camera and install the Awera box. No rewiring. You get your price the same day.

Two clinic staff looking at a screen together Days 1 to 30
2

Your 30-day trial

Real alerts and reports on 10 of your own cameras for a month, against goals we agree first.

Two people shaking hands over a folder in a bright office Day 30
3

You decide

Keep it and the service continues. If not, we take the box away.

Works with the cameras you already have: CP PlusHikvisionDahua AxisReolink + any RTSP / ONVIF camera, DVR or NVR
FAQ

Answers to the questions hospitals ask us first.

Is there a web console for the ward managers, or is it only on a phone?

Both. Ward managers and facilities use the web console: waiting-room numbers, triage counts, the ambulance bay, and whether the checks and rounds happened. Alerts go to the nurse on duty by WhatsApp or a call.

Can nursing, facilities and the administrator share one account across two sites?

Yes. One account, with roles: a ward manager sees their ward, facilities sees the corridors, bays and exits, and the administrator sees the whole clinic. A group sees all its sites on one screen, and every view is logged.

Can it tell us how many people are in the waiting room, or in the whole clinic?

The waiting room, yes, live: people in view against the seats, with the longest wait. Triage is counted at the door. We do not promise a whole-clinic headcount: it needs a camera on every entrance and drifts within hours.

Will it confirm the ward rounds and the hourly ambulance bay checks happened?

Yes. Set the routines you expect, such as ward rounds at 10:00 and 22:00 or a bay check every hour. Each shows done, late or missed for every day, and a missed round reaches the ward manager during the shift.

What does it record about patients?

Nothing about an individual patient. It watches for the moments you set and counts people in an area. Patient rooms are included only if you choose. Footage stays on your recorder; only a clip of a flagged moment leaves, encrypted, with faces blurred, and every viewing is logged.

Our cameras are on a hospital-grade recorder managed by an outside contractor. Can Awera use them?

Yes, if the recorder gives us the feeds, which nearly all do. The Awera device sits beside the NVR or DVR and works with Hikvision, Axis, Dahua, CP Plus and any ONVIF or RTSP camera. Your contractor’s access does not change.

Will it call a nurse every time a patient turns over in bed?

No. It watches for a patient leaving the bed, or someone on the floor who does not get up, not for movement. The rules are tuned per ward during the trial.

30 minutes, on footage like yours

Book a demo for hospitals and clinics.

We show Awera on a hospital like yours, map your top scenarios, and give an indicative price for your camera count. Then, if you want, a 30-day trial on your own cameras.