Awera watches the cameras your property already has — lobbies, pools and back of house — around the clock, so your staff do not have to.
Try it on your own cameras for 30 days · nothing to pay before it ends
Hotels & hospitality, on the cameras already there. Everything in this film runs on your own feeds: no new cameras, no rewiring. Watch with sound
Some of the things it catches on your property, day and night:
Someone lingering in the lobby or corridors late.
Following a guest past the key-lock.
Use of the pool or gym past the posted hours.
A bag left in a lobby or public area.
In a lobby, on a stair, or on the pool deck.
Movement on the property overnight.
Someone collapsed who needs help.
A bottleneck at check-in or an event.
A camera covered, turned away, or suddenly blind.
Smoke or flame in view, flagged in seconds.
An escape route or fire lane obstructed.
A vehicle parked in a lane or zone that must stay clear.
A leak spreading where it will do damage.
Add your own checks in plain English — Awera watches for those too.
The lobby, the reception queue, the pool and the restaurant on one side, and the night round, breakfast and the loading bay lock on the other.
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| Loading bay lock20:00 | |||||||
| Pool close22:00 | |||||||
| Kitchen close23:30 | |||||||
| Night round02:00 |
| When | Then | Today |
|---|---|---|
| countMore than 6 waiting at reception | →WhatsApp the duty manager | fired 1×15:09 · second desk in 3 min |
| countPool over 15 people, or no lifeguard in view | →Alert the pool attendant | watchinglast Sun 16:20 |
| timeKitchen exit open over 3 min | →Alert the duty manager | watchinglast Tue 23:52 · closed in 4 min |
| eventBag left alone in the lobby over 3 min | →Alert the concierge | watchinglast Wed 11:14 · claimed |
| eventA guest falls in a corridor or by the pool | →Call the duty manager | watchingnever · watched on all 88 cameras |
Night round and breakfast on time. Check-in peaked at 15:10 with nine waiting and a second desk was open within three minutes. The loading bay was locked at 20:04 and the restaurant reached 64 covers. Pool close is due at 22:00.
Example figures, shaped like a real week. The screens are the product’s own.
No rip-and-replace. Awera runs on the CCTV you already have.
Every feed is understood in plain language and checked against the rules above, 24/7.
Only what matters reaches your people — in seconds, on WhatsApp or a call.
The night manager sees the back of house. The duty manager sees the property. The owner sees every property.
Nobody opens footage that is not theirs.
Set once, per person, per site.
Several properties on one account, so the group sees which hotel had the long queue at check-in.
Until a real person has it.
Both. The duty manager and the front office use the web console at the desk: guests in the lobby, people waiting at reception, the pool and gym, and whether the night round and the loading bay lock happened. The alerts, more than six waiting at check-in or a kitchen exit propped open, go to the phone of whoever is on shift, by WhatsApp or a call.
Yes. One account, one login, roles for each person, every property under it. A duty manager sees their property and their shift. Housekeeping sees the corridors and the back of house. The general manager sees everything, and a group operations lead can look across all properties on one screen without changing anything on any of them.
It tells you how many people are in each area right now: the lobby, the queue at reception, the pool, the gym, the restaurant. Those are live counts and they are the ones a duty manager acts on. A total for every guest in the building would need counting at every door and drifts within hours, so we do not claim it. Your PMS already knows the occupancy.
Yes. You set the routines you expect, the night round at 02:00, the pool close at 22:00, the loading bay lock at 20:00, and Awera watches for them on the cameras. Each shows done on time, late or missed for every day of the week, and a missed one reaches the duty manager while it can still be done.
Nothing about individual guests. It watches public areas for moments you have set, a queue building, a bag left alone, the pool used after curfew, and it counts people in an area. The footage stays on your recorder, as it does today. Only a clip of a flagged moment leaves, encrypted, and faces can be blurred on the device before it goes. Corridors can be included or left out.
In nearly every case, yes. The Awera device sits beside your recorder and takes the feeds it already records, from Hikvision, Dahua, Axis, CP Plus and any ONVIF or RTSP camera, whatever installer fitted them. On day one of the trial we check every camera, tell you which ones give a usable view, and start with ten of them.
No. People sitting in a lobby are normal and stay quiet. The rules are yours: a bag alone for more than three minutes, more than six waiting at the desk, someone in the pool after close. Each is tuned to your property during the trial. On the rare critical event, a guest down in a corridor, a person still makes the final call.
Yes, in two ways. Live, it tells the duty manager when the queue passes the number you set, so a second desk opens before guests start looking at their watches. Over the week, the console shows the queue by hour, which is usually one predictable peak, and that is the hour to roster for. Most properties find that the second desk at the right time costs less than the reviews.
We show Awera running on a place like yours, map your top scenarios to the console, and give you an indicative price for your camera count. Then, if you want it, a 30-day trial on your own cameras.
Or chat on WhatsAppThanks! We'll be in touch within a day with a few times to pick from.
