Awera watches the CCTV your store already has, spots the incident while it is happening, and hands your staff the clip instead of a shrug the next morning.
Try it on your own cameras for 30 days · nothing to pay before it ends
Malls & retail, on the cameras already there. Everything in this film runs on your own feeds: no new cameras, no rewiring. Watch with sound
Some of the things it catches in your store, day and night:
A customer down, with the timestamped clip for the claim.
Flagged before anyone slips on it.
A zone filling past a safe density.
An aisle or door obstructed when it must stay clear.
Movement in the store overnight.
A bag left in a public area.
A camera covered, turned away, or suddenly blind.
Smoke or flame in view, flagged in seconds.
A vehicle parked in a lane or zone that must stay clear.
A leak spreading in an aisle or the stockroom.
Add your own checks in plain English — Awera watches for those too.
People in the store, tills open, when it opened and when it was cleaned, and the two times the queue grew long enough to need a second till.
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| Opening checks08:30 | |||||||
| Cleaning round10:00 | |||||||
| Stockroom close21:30 | |||||||
| Shutter down22:00 |
| When | Then | Today |
|---|---|---|
| countMore than 5 waiting at a till | →WhatsApp the store manager | fired 2×17:02 · second till in 2 min |
| countUnder 2 staff on the floor with 30+ customers | →Alert the supervisor | watchinglast Sat 12:40 |
| eventSpill or hazard on the floor | →Alert the floor lead | watchinglast Sat 14:10 · cleared in 7 min |
| timeShutter still up at 22:15 | →Call the area manager | watchingnever |
| eventSomeone slips and does not get up | →Call the store manager | watchingnever · watched on all 24 cameras |
Opened two minutes early, checks done, cleaned by 10:36. 1,140 visitors, 9% up. The tills queued past six twice and a second till was open within two minutes both times. Stockroom close and shutter down are due at 21:30 and 22:00.
Example figures, shaped like a real week. The screens are the product’s own.
No rip-and-replace. Awera runs on the CCTV you already have.
Every feed is understood in plain language and checked against the rules above, 24/7.
Only what matters reaches your people — in seconds, on WhatsApp or a call.
The store manager sees their store. The area manager sees all of them side by side. Head office sees the chain.
Nobody opens footage that is not theirs.
Set once, per person, per site.
Forty stores on one login: which opened late, which queued at the tills, which had the spill.
Until a real person has it.
Both. The store manager uses the web console in the back office: people in the store now, tills open, the queue, when the store opened, whether the cleaning round happened. The alerts, a till queue past five or a spill on the floor, go to the phone of whoever is on the shop floor, by WhatsApp. Area managers use the same console to look across stores.
Yes. One account, every store under it, roles for each person. A store manager sees their store. An area manager sees all of them side by side on the All sites screen, opened on time, visitors today, queues, cleaning done, without being able to change a rule in any store. Head office can be given the daily summaries only.
Yes to both, with one honest distinction. People in the store now, at the tills and in an aisle are counted in view and are live. Visitors today is counted at the entrance, which needs a camera with a clear view of the door and drifts a little over a day. A store with one or two entrances gets a good number. A mall unit open on three sides gets per-zone counts instead.
Yes. You set the routines: opening checks at 08:30, the cleaning round at 10:00, the stockroom close at 21:30, the shutter down at 22:00. Awera watches for each on the cameras and shows done on time, late or missed for every day of the week. The area manager reads the grid instead of phoning every store on a Monday.
No. It counts people and watches for moments: a spill, a queue, a fire exit blocked, the stockroom entered after close. It does not identify shoppers, follow them between visits or keep anything about an individual. The footage stays on your recorder, faces can be blurred on the device before a clip leaves, and who on your team can view what is set by role.
Usually, yes. The Awera device connects to the recorder in your unit and takes the feeds it already records, from Hikvision, CP Plus, Dahua, Axis and any ONVIF or RTSP camera, whoever installed them. If your cameras record to the mall's central system, we need the feeds from that recorder, which most landlords allow for a tenant's own unit. We confirm this on day one.
No. Busy is what a store is for. It flags the number you set, more than five at a till, more than the safe number in one aisle, and it does so only until the queue clears. A spill is a spill whatever the day. The rules are tuned on your floor during the trial so a good Saturday reads as a good Saturday, not as a list of alerts.
That is exactly the case it is built for. A spill or an object on the floor in an aisle reaches the floor lead on WhatsApp with the clip and the aisle named, and the console records how long it took to clear. If someone does go down, that is treated as critical and a person is called rather than messaged. Over a week you see which aisle it keeps happening in.
We show Awera running on a place like yours, map your top scenarios to the console, and give you an indicative price for your camera count. Then, if you want it, a 30-day trial on your own cameras.
Or chat on WhatsAppThanks! We'll be in touch within a day with a few times to pick from.
